Legal Documents

Xc999 Terms & Conditions
Full Terms of Use

Please read these Terms & Conditions carefully before using the xc999 platform. All rules relating to accounts, betting, payments, and bonuses are clearly outlined here.

Last Updated: January 2026

Key Highlights at a Glance

Summary of Key Terms & Conditions

Account Eligibility

You must be 18 or older to register at xc999. Each person may hold only one account. Registration with accurate information is required.

Deposits & Withdrawals

The minimum deposit is ৳300 BDT. Withdrawal requests are typically processed within 1–3 business days. Large withdrawals will not be processed without KYC verification.

Bonus Terms & Conditions

All bonuses are subject to specific wagering requirements. Any detected bonus abuse may result in account termination.

Prohibited Activities

Xc999 reserves the right to immediately suspend an account if multi-accounting, bonus abuse, collusion, or match-fixing is suspected.

Privacy & Security

Your information is stored in accordance with our Privacy Policy. We do not sell or share personal data with third parties.

Right to Amend Terms

Xc999 may update these terms at any time. Continued use of the platform after any changes are made will be considered acceptance of the revised terms.


1
General Information & Applicability

These terms and conditions apply to all users of the xc999 platform (xc999.ws). By accessing this website or creating an account, you automatically agree to all of these terms. xc999 is an internationally licensed online gaming and Sports Betting platform.

These terms have been published in Bengali for the convenience of Bangladeshi users. In the event of any linguistic discrepancy, the English version shall prevail. xc999 reserves the right to modify these terms, in whole or in part, at any time without prior notice.

Important: Please read these Terms & Conditions in full before opening an account at xc999. If you have any questions, feel free to reach out to our support team.

2
Account Registration & Eligibility

The following requirements must be met to open an account at xc999:

  • Applicants must be 18 years of age or older.
  • Only one account is permitted per person, household, or IP address.
  • Providing your correct name, date of birth, email, and phone number on the registration form is mandatory.
  • Accounts created with false information may be cancelled by xc999 at any time.
  • It is solely the user's responsibility to keep their account password completely confidential.

As part of the KYC (Know Your Customer) verification process, xc999 may request a national ID, passport, or other documents at any time. Withdrawals may be put on hold until KYC is completed.

Operating multiple accounts is strictly prohibited. If detected, all associated account balances will be forfeited and the accounts will be permanently banned.

3
Deposit & Payment Policy

The following payment methods are currently accepted on xc999:

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash BDT 300 BDT 50,000 Instant
Cash BDT 300 BDT 50,000 Instant
Rocket BDT 300 ৳30,000 BDT Instant
USDT (TRC20) $5 Unlimited 1–30 minutes

Xc999 does not charge any deposit fees. However, your payment provider may apply their own charges, which are solely the user's responsibility. Deposited funds may only be used for gaming or betting purposes — not for any other use.

If a deposit appears suspicious, xc999 reserves the right to hold the transaction pending verification. Suspected cases of money laundering or fraud may be reported to the relevant authorities.

4
Withdrawal Policy & Process

To withdraw winnings from xc999, the following conditions must be met:

  • Minimum withdrawal amount: ৳500 BDT (or equivalent).
  • Withdrawal requests are typically processed within 1–3 business days.
  • KYC verification must be completed before your first withdrawal.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Bonus funds may only be withdrawn once the applicable wagering requirements have been met.

Xc999 reserves the right to temporarily hold suspicious withdrawal requests and may require additional verification documents. This process typically takes 3–5 extra business days.

5
Bonus & Promotion Terms

All xc999 bonuses and promotional offers are subject to specific terms. Please read the relevant offer terms carefully before claiming any bonus.

  • Welcome Bonus: A 100% bonus is available on your first deposit. To withdraw the bonus amount, you must place bets totalling 15 times the bonus amount.
  • Reload Bonus: Reload bonuses are available on specific days each week. Wagering requirement is 10x.
  • Cashback: Cashback is paid at a fixed rate on net weekly losses. No wagering requirements apply to cashback.
  • Referral Bonus: A bonus is awarded for each successful referral. The referred person must successfully complete a deposit and place a bet.

Bonus abuse — including claiming bonuses through multiple accounts, creating fraudulent betting patterns, or colluding — is strictly prohibited. If such activity is detected, all bonuses and winnings will be forfeited.

6
Betting Rules & General Terms

Before placing bets on xc999, please review the following general rules:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If an event is cancelled or postponed, the stake for that bet will be refunded.
  • Xc999 reserves the right to accept or reject any bet, particularly where incorrect odds have been displayed due to a technical error.
  • Xc999 is not liable for disconnections that occur during live betting.
  • Xc999's decision on any changes to odds is final.

Winning or losing is entirely at the user's own risk. xc999 does not guarantee any winnings. Treat betting as entertainment, not a source of income.

7
Prohibited Activities

The following activities are strictly prohibited on the xc999 platform:

  • Creating or operating multiple accounts.
  • Placing bets or playing games using another person's account.
  • Using structured betting patterns to gain unfair advantage from the bonus system.
  • Participating in match fixing or collusion.
  • Placing bets using automated bots or software.
  • Using the platform for money laundering or processing illegal funds.
  • Attempting to hack or breach xc999's systems or security infrastructure.

Xc999 reserves the right to close any account and forfeit all remaining balances without prior notice if any of the above activities are involved. Legal action may be taken if necessary.

8
Account Closure & Suspension

Xc999 may suspend or permanently close an account under the following circumstances:

  • Violation of the Terms & Conditions.
  • KYC verification fails or false information is proven to have been provided.
  • If the account has been inactive for an extended period (more than 12 months).
  • If you wish to close your account at your own request.
  • When self-exclusion is in effect.

Users may also request account closure at any time through the support team. If a valid balance remains, you will be given the opportunity to withdraw it before the account is closed.

9
Limitation of Liability

Xc999 accepts no liability for the following:

  • Bets lost due to internet disconnection or technical issues.
  • Account information is compromised due to user negligence.
  • Transaction delays caused by third-party payment system issues.
  • Financial losses due to market odds fluctuations.

Xc999 reserves the right to void any bet completed at incorrect odds due to a technical error. In such cases, the stake will be returned to the user's account.

10
Dispute Resolution

For any disputes or complaints, contact the xc999 support team first. Most issues are resolved within 3–7 business days.

If our support team is unable to resolve your issue satisfactorily, you may escalate your complaint to our licensing authority. All dispute resolution processes at xc999 are conducted with full fairness and transparency.

Complaint Deadline: All complaints must be submitted within 30 days of the incident date. Complaints filed after this period may not be accepted.

11
Responsible Gaming Policy

Xc999 is committed to responsible gaming. We believe gaming should be a form of entertainment, not an addiction. To help you play safely, our platform offers the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Betting will be automatically stopped once losses reach a set limit.
  • Self-Exclusion: Block your account for anywhere from 7 days to permanently.
  • Cooling-Off Period: Set a cooling-off period of 24 to 72 hours for a temporary break.

For support with gaming addiction, visit our Responsible Gaming page or contact our support team.

12
Contact & Support

If you have any questions about these Terms & Conditions or need assistance, please contact our support team:

  • Email: support@xc999.ws
  • Live Chat: Click the chat icon in the bottom-right corner of the website.
  • Hours of Operation: 24 hours a day, 7 days a week.

Our support team is available to assist you in Bengali. Live chat responses are typically received within 5 minutes.

These terms and conditions were last updated in January 2026. xc999 reserves the right to modify these terms in the future as needed.


Ready?

Now that you know the rules, get started

Accept the xc999 Terms & Conditions and open your account today. Get a 100% Welcome Bonus on your first deposit.

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